Terms & Conditions

Shipping Domestic & International

  • All products in Australia will be sent using Fastway Couriers and in the event they do not ship to your post code then Australia post will be used.
  • - All products are packed and shipped within 3 days of placing an order.
  • - Domestic deliveries can take up to 14 days depending on the area in which you live.
  • - World wide shipping is contracted through Australia Post.

Returns

  • If an item is damaged during transit, photographic proof and returning of the product is required for a full replacement or refund. You will be liable for return postage of the damaged product.

Quality

  • Please note that soap appearance may vary from photos due to products being handmade. 
  • If a reaction to any product occurs, please contact Urthly Organics immediately.